Frequently Asked Questions

Can’t find the answer you’re looking for? We’ve shared some of our most frequently asked questions to help you out!

What is ChaseApp?

ChaseApp brings all the scattered pieces of data from your cloud and computer right to you. You can search across your workspace, launch web pages and take quick actions from one search bar, such as: RSVP events, start AWS instances and more.

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How do you make money?

Like a lot of companies at our stage, we place a strong emphasis on customer satisfaction as we strive to improve our product by tweaking our road map with feedback provided by users. In the future we will present a reasonable pricing module.

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Can I use ChaseApp from my mobile phone?

ChaseApp is currently available for MacOs, Windows and Linux Computers. In the near future we will release an advanced mobile app.

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How can I contact you?

Send a mail to support@chaseapp.io or leave feedback via the Feedback portal on ChaseApp (click the ‘Feedback’ icon on the search bar). We will get back to you within 24 hours.

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How can I delete my account?

Easy. Just go to Menu → Settings and hit the “Delete” button. Alternatively, you can always contact us at - support@chaseapp.io and ask to delete your account. Please note, if you decide to delete your account, all your data will be permanently deleted within 24 hours. If you change your mind, just sign into ChaseApp that same day. Once deleted, you will not be able to reactivate your account or retrieve any of the data you have added. Should you wish to have an account with ChaseApp again, you can start over by creating a new account.

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How do I connect Apps?

Initially, you can connect Apps during the onboarding flow. Don't worry, you can always connect more applications in the “Apps” section (just go to ‘Menu’).

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Can I connect more than one account per App?

Of course. Our platform allows you to connect as many accounts as you want. All you need to do is go to the “App” section, select the app you would like to add an additional account to and select "Add Account".

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How do I remove Apps?

You can remove existing apps directly from the “Apps” section. Just click on the relevant application and click the “X” button.

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Any plan to add more Apps?

Absolutely. ChaseApp currently supports 30+ applications and we are working around the clock to integrate the most attractive apps for our users. We try to release new applications every week or two. If you have a suggestion for a specific app, let us know - support@chaseapp.io

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How do you protect my data?

All data is stored in encrypted private cloud databases. Chase Labs is SOC2 Type2 compliant, GDPR ready and committed to the most severe standards of data protection. For further information please see our Privacy Policy

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Do you provide data to any third party?

We don't share, sell, trade or transfer data for 3rd parties whatsoever.

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Do you store user’s data?

To provide you with the best experience we collect the minimum data that was approved by the user and store it in encrypted private cloud databases.

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How can I report a bug?

Send a mail to support@chaseapp.io or leave feedback via the Feedback portal on ChaseApp (click the ‘Feedback’ icon on the search bar). We will get back to you within 24 hours.

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